Chicago Skyline Art - Buyer's FAQs

 Why buy from us? ....Read more

 

When buying a painting or print from Chicago Skyline Art, what should I expect?

Frequently Asked Questions

Can you tell me more about your paintings?

All of our paintings are on canvas and the image continues around the 1 and 1/2 inch sides.  Read more...

 

Can you tell me about your canvas prints?

Our canvas prints are actually 'giclée' prints - this printing method produces museum quality artwork..  For details, read more

 

When will I receive my purchase?

Our paintings ship from our gallery in 2 business days from your purchase.  Both our canvas prints and framed prints normally ship from our vendors in 6 to 8 business days.   Our artist enhanced canvas prints ship from our gallery in 2 weeks from our gallery.  All our prints are custom printed in the U.S., one at a time to order.

 What about shipping?

All shipping is by FedEx in the U.S. and Canada and is free.  It is packaged to the highest standards and fully insured to your door. 

Do you ship internationally?

Yes, we can ship any canvas painting or print. Pieces up to 30" x 40" can be sent stretched. Larger pieces must be sent rolled, and they can easily be stretched at a local frame shop.  Call or email for rates.

Can I return my purchase?

We offer a 14 day return policy for any purchase.  We will refund your purchase price after receiving the item back. Just email or call us, and we will  have FedEx pick it up from you at your earliest convenience.  

 Will I be charged sales tax?

 Sales tax (8.25%) is charged for all purchases if you live in Illinois.

 Will I need to frame my painting or canvas print?

All our paintings and prints on canvas are ready to hang as is; no framing is necessary. Each piece is a canvas wrap, with the image continuing around the 1.5" sides. The canvas is stretched on a wooden frame, also known as stretcher bars, and stapled onto the back.

 

 More About Our Paintings 

Our paintingsThis is a corner of one of our paintings - "A Golden Light" -  This painting, and all our paintings, are on a gallery wrapped canvas and the painting image continues around the 1 and 1/2 inch sides, so that no framing is required. It comes ready to hang.  Framing is an option should you wish.

 

 Our materials and craftsmanship

We use only acrylic paints, mediums and varnishes, all of the same brand which is renowned among contemporary painters.  All of the paints and mediums are archival for 200 years, and each product contains UV filters so that fading from sun damage is not possible. We choose to use acrylic paints rather than oils because of their permanence - oil paints yellow and become brittle over time, and require regular maintenance by a professional.  Additionally, acrylic paints offer more versatility and are often used for mixed media work. Artists can mix different materials into the paint, including gels, pumice, and a great variety of textural mediums.

 All our paintings are created by either Kathleen Patrick or Joseph Catanzaro. We use the finest archival acrylic paints available as well as the best commercially produced pre-stretched artist canvases. All our paintings have a soft, satin non-glare finish that is UV protective. All of our materials are produced in the U.S. 

 

 Stretched canvas

 All our canvasses are stretched and ready to hang, meaning that high grade canvas has been wrapped around a kiln dried wooden frame (the ''stretcher''). Stretched canvases typically do not require framing. Certainly they can be framed, and we are happy to provide recommendations. 

 

 One of a kind

Each of our paintings is a one-of-a-kind artwork -  a unique piece handmade by the artist. There is only one in existence. The work may be part of a series, however the piece itself is unlike any other. 
 

Our Guarantee

We offer a 100% money back guarantee. We are committed to your absolute satisfaction. 

  Your online purchase is backed by our 14 day return policy. You can return any artwork within 14 days of receiving it, for any reason.

  Email or call us and we will immediately email you a return label and arrange for a FedEx pick-up to fit your schedule.  Or you can just drop it off at any FedEx location if you prefer.  Once we receive your return, we will immediately issue a complete refund for your purchase.