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Chicago Contemporary Art - Buyer's FAQs

When buying a painting or a print online, you may have a few questions. Here are some of the most frequent questions we've been asked and information about our paintings and prints.

When buying a painting or print from Chicago Skyline Art, what should I expect?

Can you tell me more about your paintings?

All of our paintings are on canvas and the image continues around the 1 and 1/2 inch sides.  Read more...

 

Can you tell me about your canvas prints?

Our canvas prints are actually 'giclée' prints - this printing method produces museum quality artwork..  For details, read more

 

When will I receive my purchase?

Our paintings ship from our gallery in 2 business days from your purchase.  Both our canvas prints and framed prints normally ship from our vendors in 6 to 8 business days.   Our artist enhanced canvas prints ship from our gallery in 2 weeks from our gallery.  All our prints are custom printed in the U.S., one at a time to order.

 What about shipping?

All shipping is by FedEx in the U.S. and Canada and is free.  It is packaged to the highest standards and fully insured to your door. 

Do you ship internationally?

Yes, we can ship any canvas painting or print. Pieces up to 30" x 40" can be sent stretched. Larger pieces must be sent rolled, and they can easily be stretched at a local frame shop.  Call or email for rates.

Can I return my purchase?

We offer a 7 day return policy for any painting.  We will refund your purchase price after receiving the painting back. Just email or call us, and we will  have FedEx pick it up from you at your earliest convenience.  

 Will I be charged sales tax?

 Sales tax (8.25%) is charged for all purchases if you live in Illinois.

 Will I need to frame my painting or canvas print?

All our paintings and prints on canvas are ready to hang as is; no framing is necessary. Each piece is a canvas wrap, with the image continuing around the 1.5" sides. The canvas is stretched on a wooden frame, also known as stretcher bars, and stapled onto the back.