Fine Art Print FAQs

Can you tell me about your prints?

Shipping is free for all prints shipped within the United States and Canada. All shipping is by FedEx or UPS. All artwork is packaged to the highest standards and fully insured to your door. 

When will my print ship?

Every item is custom printed in the U.S., one at a time to order.

• Our canvas prints ship from our printer to you within 8 to 10 business days.
• However, if you order an artist enhanced print, it is first shipped from the printer to our studio. There, artist enhancements are applied to the print. This process takes about one week, and then we ship it to you.

Do you ship prints internationally?

We also have printers in Europe and Australia. E-mail us with the size of print you are interested in, and we will send you a price.

Can I return my purchase?

We offer a 14 day return policy for canvas print purchases. This does not include artist enhanced canvas prints, which are custom items. 

We pay for Return Shipping only for items that are damaged or defective. We will replace any damaged or defective canvas print at no cost.

If you wish to return your canvas print purchase, and it is not damaged or defective, the Return Shipping is at your cost. Please call to notify us within 72 hours of receiving the print: Tel. 312-292-7904. 

We will refund your original purchase price after receiving the print, given that it has been shipped properly. Once your return item is received, we will send you an email to notify you that we have received it and notify you of your impending refund.

 Will I be charged sales tax?

 Sales tax (10%) is charged for all purchases if you live in Illinois.

 Will I need to frame my canvas print?

All our prints on canvas are stretched and ready to hang as is; no framing is necessary. Each piece is a canvas wrap, with the image continuing around the .75 inch or 1.5 inch sides. 

  Absolutely stunning artist enhanced print. Would definitely recommend!  Taibah O.

   Wonderful business to work with, and beautiful art!!

I would recommend them to anyone looking for that perfect piece! Shipping was quick and the packaging kept the piece very safe. Elizabeth S.

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