Fine Art Print FAQs
Can you tell me about your prints?
Shipping is free for all prints shipped within the United States and Canada. All shipping is by FedEx or UPS. All artwork is packaged to the highest standards and fully insured to your door.
When will my print ship?
Every item is custom printed in the U.S., one at a time to order.
- Our prints ship within 8 to 10 business days.
- Our artist-enhanced canvas prints ship from our studio within 10 to 12 business days.
Do you ship prints internationally?
We also have printers in Australia, Europe and the United Kingdom and ship from these countries. E-mail us with the size of print you are interested in, and we will send you a price.
Can I return my purchase?
We offer a 14 day return policy for any print purchase. You may return your purchase for any reason. Please call or email us before returning. We will refund your purchase price after receiving the item back.
Refunds: Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of your refund.
Exchanges: We gladly replace items if they are defective or damaged. If you need to exchange the piece, contact us through our website.
We offer a 100% money back guarantee. Return shipping is free. We will email you a return label to print, and we will set a time that works for you and schedule a pickup.
Will I be charged sales tax?
Sales tax (10%) is charged for all purchases if you live in Illinois.
Will I need to frame my canvas print or painting?
All our prints and paintings on canvas are stretched and ready to hang as is; no framing is necessary. Each piece is a canvas wrap, with the image continuing around the .75 inch or 1.5 inch sides.
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